Returns Policy

It's important to us that you are 100% satisfied with your purchase. However, due to the high demand and exclusivity of our merchandise, we must enforce a strict return policy. We do not accept any type of returns or exchanges, once your merchandise is shipped we will not accept it back. This applies to all orders we take. We cannot refund any shipping or handling fees related to your purchase. If you plan to make a granted exchange (per case basis), please email us at [email protected]

Please note that your fabric may have a fragrance smell when you receive it.

This is because we use a subtle fragrance in our store to maintain a fresh ambiance. As we source fabrics from various suppliers worldwide, certain materials—particularly those made with synthetic fibers like polyester, nylon, and polyurethane—can sometimes have a strong initial odor. The fabric may absorb the store's fragrance during storage. If you are sensitive to fragrances or perfumes, please consider this before purchasing, as refunds nor exchanges will not be granted for this reason.

Shipping

Rex Fabrics ships from Miami, FL 33135, USA via FEDEX or UPS. We normally ship between 1-2 business days for items that are in stock at our store. If it is an item that we have to ship from our warehouse in North Carolina or California, it can then take up to 4 days to ship.

Carrier delays

Our staff will ship your product as soon as possible. If your product is not delivered within the timeframe that was promised by the carrier (UPS, FedEx, DHL) we are in no obligation to provide a refund for the shipping services. Once you pay for the shipping charges you are relaying on the carriers service for transportation.

Please note that some handmade, custom, or pre-order items may take longer to ship. This will be stated in the items description if applicable.

The images on our website are meant to be a representation only and are not intended to provide a perfect match to the actual product. Fabrics can vary significantly in color, texture and pattern. Because of this, we cannot guarantee the image you see will be an exact match to the fabric.

In addition, colors and image size may vary based upon your screen resolution and other computer settings outside of our control. Therefore, Rex Fabrics shall not be held responsible for any variation between the images on this website and the actual products you receive. We reserve the right to change and discontinue Product at any time without notice to you.

Please note that your fabric may have a fragrance smell when you receive it.

This is because we use a subtle fragrance in our store to maintain a fresh ambiance. As we source fabrics from various suppliers worldwide, certain materials—particularly those made with synthetic fibers like polyester, nylon, and polyurethane—can sometimes have a strong initial odor. The fabric may absorb the store's fragrance during storage. If you are sensitive to fragrances or perfumes, please consider this before purchasing, as refunds will not be granted for this reason.

We encourage you to get a sample before making your purchase. If the option "GET A SAMPLE" is not available for the product you are interested in, contact us through [email protected] so our team can send you more pictures of the product.

Rex Fabrics is excited to partner with you! If you are looking for wholesale discounted prices we encourage you to apply for an account. Rex Fabrics' Trade Program is a great opportunity for fabricators and trade professionals to take advantage of competitive pricing on sewing supplies, materials, equipment or anything else that you need.

Please fill out one of our company applications through this link:

WHOLESALE TRADE ACCOUNT APPLICATION FORM

We want all of our customers' needs met in order so we'll make sure your experience with us goes smoothly from start-to finish - just like any good business should go about its daily routine :) We look forward hearing from ya real soon folks...and thanks again!!